Terms and Conditions
Welcome to The Flag Shop Ltd. We provide our services to you subject to the following conditions. If you visit or shop at The Flag Shop Ltd you accept these conditions. Please read them carefully.
You have the rigt to cancel any order made with The Flag Shop Ltd within 14 days of your purchase. Payment will be refunded on return of goods,cancellation of order, to your original payment card. All goods must be returned in their original condition including packaging to -The Flag Shop Ltd,111 Holme Park Avenue, Chesterfield, Derbyshire.S41 8WU. If you believe your order has not been delivered you must inform us within 28 days of the order being placed. Any faults must be reported within 7 days of delivery.
Custom Products Refunds.
Once an order for a custom product has been placed the payment will only be refunded if the product is faulty. As this is a bespoke item it is only of use to the specific customer.
UK orders are shipped via Royal Mail postage or next day delivery by carrier. Please note orders will be shipped within 48 hours of order being placed, but Royal Mail postage does not guarantee a delivery date. Orders needed for a guaranteed date should use next day delivery. It is the sole responsibility of the purchaser to ensure all shipping details are correct. Next day delivery is a Monday to Friday delivery service, orders placed after 3.00pm on Thursday to Friday before 3.00pm will be dispatched for Monday or the next working day delivery. Orders placed after 3pm on Friday will be shipped Monday or Tuesday on bank holidays (we do not ship on weekends or bank holidays). All next day deliveries will require a signature. If ordered using Royal Mail, it is their policy to leave items too large to post with a neighbour if recipient is unavailable when delivery is made. A sticker can be obtained from the Royal Mail to put next to your letterbox if you do not wish items to be left with a neighbour. All households have been informed of this policy by the Royal Mail.
International Delivery & Fees
Any orders sent to customers with addresses outside the United Kingdom will not be charged any tax by us. Instead, any relevant import duty, VAT and fees may be collected when your package/s are delivered by the carrier. The Flag Shop is not responsible for these charges as we only charge the transportation cost for the shipments by the courier. We strongly advise that you check your countries rules of import and classification to determine what tax you may be expected to pay when importing goods from the United Kingdom.
We will not supply or sell your details to any third party without your consent.
When you visit The Flag Shop Ltd or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All non flag content included on this site, such as text, graphics, logos, button icons, images, is the property of The Flag Shop Ltd and protected by United Kingdom and international copyright laws. The vast majority of technical data, and images have been copied freely from the CIA World Factbook. We welcome suggestions for new entries. Schools and student are free to copy any images you wish to aid you in your studies.
License and access to our site
The Flag Shop Ltd grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Flag Shop Ltd. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, copied, sold, visited, or otherwise exploited for any commercial purpose without written consent of The Flag Shop Ltd. You may not frame or utilize framing techniques to enclose any information (including images, text, page layout, or form) The Flag Shop Ltd without express written consent. Any unauthorized use terminates the permission or license granted by The Flag Shop Ltd. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of The Flag Shop Ltd so long as the link does not portray, products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of The Flag Shop Ltd logo or other proprietary graphic as part of the link without written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The Flag Shop Ltd does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use The Flag Shop Ltd only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.
Reviews, comments, communications and other content
Visitors may post reviews, comments, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of 'spam.' You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not the obligation) to remove or edit such content, but do not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant The Flag Shop Ltd a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant The Flag Shop Ltd and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify The Flag Shop Ltd for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assumes no liability for any content posted by you or any third party.
We attempt to be as accurate as possible. However, The Flag Shop Ltd does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by ourselves itself is not as described, your sole remedy is to return it in unused condition.
By visiting The Flag Shop Ltd you agree that English Law without regard to principles of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and The Flag Shop Ltd.
Why do you sell flags I find offensive? Flags are strong and potent symbols used by many to justify passion for and, or against a belief. It is our belief that everybody has the simple freedom to choose. A flag is neither good nor bad, it cannot imprison people, nor set them free. It can not wage war, nor will it end wars. Yet people are still willing to die for them, kill for them, betray them, respect them, cry for them, rejoice at them, burn them, dress in them, march behind them, and demonstrate for or against them.
A flag is merely a piece of cloth. It doesn't hold political views. This is why we believe the flags themselves are not offensive, even if the beliefs and actions of those who rally to them maybe.
We have our own views but we don't impose them on what you can buy from us and what you can't. As long as it's legal we'll sell it to you.